Country Code widget allows to enter only 9 digits while Italian number has 10

Create your own downloadable app without any coding. Learn more

James
Asked on June 15, 2019 at 12:49 AM

Italian phone number has 10 digits. But the field allows only 9 digits. Please check.

Direct link: https://form.jotform.me/82801888731465
Victoria_K

Product Quality Manager

Answered on June 15, 2019 at 03:59 AM

Thank you for contacting us on this matter. I am attaching a ticket to this thread so our developers checked the issue. We will inform you with updates for this.

In the meantime, please consider using different field type to collect phone numbers. Please also note that you should not delete fields on live forms since submitted data will be also removed, we suggest to hide the field and add new one.
hayk

Jotform Support

Answered on June 19, 2019 at 09:19 AM

We are sorry for the inconvenience caused to you. We resolved the problem. Please check out the widget once again and let us know if the issue persists. Thanks for reporting the issue.