What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do you get a simple payment form?e at a stand still again because our sy

    Asked by Neddyrich on February 26, 2013 at 07:11 PM

    I can get it to come up and get registered with paypal but when the form appears it is hooked with a video or photo form. I try to x the photo form part out but it keeps coming back. Wish you had phone live support so one could get his work done. I am at a standstill and wasted alot of time because something is wrong with your system. I have to get rolling with this. Would  get back with me asap? - Steve - gameplaygallery.com

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    JotForm Support

    Answered by EltonCris on February 26, 2013 at 08:18 PM

    Hi Steve,

    Note quite sure what you mean on "is hooked with a video or photo form", are you referring to the form embedded on your page? Would you mind clarifyng it a bit for us? We would appreciate if you could provide more details and the website URL to which you are referring to.

    Sorry though but we do not provide phone support currently.

    We'll wait your reply here. Thanks!