Download All PDF: the downloaded PDFs contains the same data from one person

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    harismacordero
    Asked on June 15, 2019 at 08:47 PM

    I downloaded all my PDF Submissions, and after printing I realized that the file you sent me just dowloaded the same submission with different names. Do I need to download all the files one by one?

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    Welvin
    Answered on June 16, 2019 at 05:38 AM

    Our apologies. I tried this, and I can replicate the problem. The PDF files are in bulk, but each page on the file contains the same data from one person.

    I have raised this thread to our backend team for further investigation. Once we have an update, you'll be notified here.

    Thank you for the heads up.

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    Helen
    Answered on June 17, 2019 at 07:20 AM

    Hello,

    Sorry for the inconvenience that you have.

    The issue should be fixed now.

    Thank you,