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MattAsked on June 15, 2019 at 10:22 PM
for some reason when ppl submit pictures they wont ever load for me. Is there a fix for this?
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Jed_CReplied on June 16, 2019 at 6:07 AM
We apologize for the inconvenience.
I just checked your submission page and was able to view the uploaded image https://www.jotform.com/submissions/90576268950165.
Also, I can see my test submission. Would you mind sharing to us what submission you are referring to? If your form is embedded on a site, would you mind sharing to us the exact URL where the form is embedded?
Looking forward for your response.
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MattReplied on June 16, 2019 at 5:43 PMEvery submission results in this 404 page
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Jed_CReplied on June 17, 2019 at 12:07 AM
It could be your privacy settings https://www.jotform.com/myaccount/settings. You can disable it or you will need to login to Jotform when viewing the attachments.
I hope that helps. Let us know how it goes.
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MattReplied on June 17, 2019 at 1:43 PMI'll try that, seems like a likely solution! Thank you!
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