security certificate

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    Asked on February 27, 2013 at 12:36 AM

    In the browsers I have tested, (IE9, Safaria and Firefox) I am not seeing the icon indicating a secure connection when logged in at or or etc etc.  When I can find the link to any security certificate, it indicates that not all the info on the page is secure.


    My forms are coming up on properly secured sites but I am not able to log in to as fully secured. Am I doing something wrong or do I not understand the system?

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    Answered on February 27, 2013 at 07:26 AM


    The form URL should start with https://secure. Example:

    Please share with us the webpage URL where the form is embedded or place so we can check.



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    Answered on March 12, 2013 at 10:16 AM

    We have just been informed that the security certificate has been fixed. Thank you for your patience.