URGENT - My form has broken this morning.

  • Profile Image
    Asked on June 19, 2019 at 05:04 AM


    The form has worked perfectly for several years and this morning is broken it seems that the condition settings aren't working.

    Both the Live and Test versions of the form have broken in the same way.


    It seems to be an issue with your prototype javascript being used, please see attachment.

    1560936955Screenshot 2019-06-19 at 10.34



  • Profile Image
    Answered on June 19, 2019 at 06:19 AM

    We are really sorry for the inconvenience this is causing.

    There is a temporary glitch at our end. We have reported the issue to our developers. Our developers are looking into the issue.

    We will update you as soon as we receive any news.


  • Profile Image
    Answered on June 19, 2019 at 06:51 AM

    We apologize for the inconvenience, there was a temporary issue on our end. The issue should be resolved now!

    Please let us know if you have any other questions.

    Thanks for your patience.