Dueling Email Conditionals?

  • Profile Image
    feldhouse
    Asked on February 27, 2013 at 03:30 PM

    On our form ID#30575590295966, I have a region that is called Central Wisconsin. It then displays 5 radio buttons that represent the different stations.

    We created conditonals for 'groups' WIFC and WOZZ go to one group of 3 people and WSAU, WDEZ and WRIG go to another group of 3.

    If WIFC and WDEZ are seclected, only 1 email is sent to the fist in the email condtional list. What do I need to do different to make this work?

  • Profile Image
    Mike_T
    Answered on February 27, 2013 at 04:49 PM

    Thank you for contacting us.

    Let me please inform you that Notification can be triggered only once per form. I mean that the form can send the 'Notification 1' only one time per submission.

    The solution is to use different Email Notifications on the conditions, for example, 'Notification 1' one the first condition, and 'Notification 2' on the second condition.

    Please give it a try and let us know if you need any further assistance.

  • Profile Image
    feldhouse
    Answered on February 27, 2013 at 06:08 PM

    Makes perfect sense. I've adjusted this.

    Thank You!