What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form isn't showing up correctly on http://finishpointtrim.com

    Asked by bakerlabs on February 27, 2013 at 03:36 PM

    My form on jotform http://www.jotform.com/?formID=30486754312959 doesn't match the live version on the web, http://finishpointtrim.com. I've cleared the cache and nothing seems to fix it.  

    Suggestions?

    Page URL:
    http://finishpointtrim.com

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    JotForm Support

    Answered by jonathan on February 27, 2013 at 05:24 PM

    Hi,

    Please try re-embedding your form using its iframe code (guide: How-to-get-your-Form-s-Iframe-Code). From what I can see on your website page, it is highly possible that your form script is having conflict with the other existing script on your page. Using the iframe should fix the conflict.

    Please inform us if the issue persist after updating.

    Thanks.

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    Answered by bakerlabs on February 28, 2013 at 10:21 AM

    Thanks for your help. Unfortunately using an iframe won't work for this applictation. Can you clear my form cache on your end please?  I've embede the form to another site and it still isn't working correctly.

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    JotForm Support

    Answered by EltonCris on February 28, 2013 at 10:26 AM

    I have cleared your form cache here. You may check it now. We'd also suggest to clear your browser's cache if the form is still outdated on your end. Thanks!

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    Answered by bakerlabs on February 28, 2013 at 02:06 PM

    Thank you.