Jotform Mobile Forms ->Publish - Redirect to external link: Redirect to external link action is not working

  • Profile Image
    ivy
    Asked on June 19, 2019 at 08:07 AM

    Based on the user's feedback I followed these steps:

    1. Give an external link to one of the test forms (https://www.jotform.com/91683204900958).

    2. Login to the account on the mobile app.

    3. Click on the form.

    4. Choose "Fill out Form" option.

    5. Then, fill out the form. 

    Expected Result:

    When the form is submitted, it is expected to redirect to the given link successfully.

    Actual Result: 

    When the form is submitted, it does not redirect to the given link, instead "Thank you" message is given.

    1560946031test7.gif

  • Profile Image
    burak
    Answered on June 20, 2019 at 10:35 AM

    Hey Ivy,

    We're showing this thank you screen for all submissions as a design decision. We're also ignoring custom styled thank you pages too. So i'm canceling this issue.

    Thanks for reporting.

  • Profile Image
    ivy
    Answered on June 27, 2019 at 03:20 AM

    Hello Burak, 

    The user was informed about the design decision.

    Thanks for the information.