How to get rid of white box.

  • Profile Image
    Esther17
    Asked on February 27, 2013 at 04:49 PM

    Hi there,

    Everything is great but one thing.. I'm using a website building software called Webplus, and when I insert the embedded code into a html fragment it comes up with a white box - the shape of what I inserted in webplus, which is fine except every time you go on the page the white box is there for a few seconds and then the form loads up.. it's not a big issue but it does look kind of strange.. is there any way to get rid of that?

    Thanks,

    Esther.

  • Profile Image
    jonathan
    Answered on February 27, 2013 at 09:51 PM

    Hi Esther,

    I think that white space is not being caused by the JotForm form. I viewed the source of your website page and found this style codes on the

    where the form is located:

     

     

    I am not sure what the style code is for, but from what I can see, everytime the page is loaded, the movement of the form is caused by this code.

    Will you be able to try disable this style code temporarily then test the page again? Check if it this make the difference.

    Thanks.