- rkerrisonAsked on February 27, 2013 at 05:19 PM
I don;t know what a SSL submission is and was hoping i could edit my forms or something in a way to bring me back under budget and get back to using jotform again.
- JotForm Supportardy0689Answered on February 27, 2013 at 06:58 PM
Thanks for posting your concerns Rob.
SSL is a secured connection which are encrypted so your forms are secured. Most secured websites that take advantage of SSL are those websites having "https://" rather than the normal "http://".
You currently have a Free account with 100 unsecured submissions, 10 secured submissions(SSL) and 10 payment submissions. Obviously what went wrong is that you are currently have 13 SSL submissions so you went beyond the limit. In this case, your forms are disabled until the counters are reset next month or you can also delete them manually from the submissions page so you could lower down the counters.
Please let us know if you have any inquiries or more concerns. Thank You!
- rkerrisonAnswered on March 01, 2013 at 06:35 AM
I'm unclear how I can influence the secure vs unsecure aspect of the submissions?
- jefreylandichoAnswered on March 01, 2013 at 09:34 AM
SSL or Secure Sockets Layer are usually required when handling critical information such as credit card information. If your form does not have any critical information, non secured submission would be enough although we always insist using SSL submission. You may wanna check the link below as it will give you insight when to use SSL and Non SSL