Can I insert edit link into the autoresponder emails with my HIPAA account?

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    Asked on June 19, 2019 at 01:02 PM

    I want to have an option to secure certain fields on my jotforms but not every field.  I want to be able to allow an autoresponder email recipient the ability to edit submissions with some of my forms.  Please help...

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    Answered on June 19, 2019 at 05:49 PM

    The emails cannot show the protected fields because of HIPAA compliance. 15609805622.png15609805743.pngAnd also, adding edit links into autoresponder emails is not possible for HIPAA accounts. 

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    Answered on June 19, 2019 at 05:53 PM

    It looks like this was all fixed by removing/reversing HIPPA compliance on my account. 

    It appears as if that if updating your account to HIPPA compliant, it changes all of your forms and form elements to then default to "HIPPA" shielded fields, thus making all data in all notification and responder emails to be "hidden to protect your privacy."  You then have to manually go into to each form and check off the HIPPA shield to make new submission emails make visible entry information in the fields. 

    Also, when the forms were HIPPA compliant, the Autoresponder emails were not allowed to include the "edit submission" function to the emails received after submission. 

    As far as I can tell, to be able to have the functionally of the recipient edit ability on certain JotForms and other JotForms with HIPPA compliance security as an option, I guess I would have to have 2 Jotform accounts, one HIPPA compliant forms, and the other non-HIPPA compliant.  

    Am I correct?

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    Answered on June 19, 2019 at 05:54 PM

    Great, That's what I was thinking.  I appreciate your response and also the expedition of reversing the HIPPA issue that I had today.

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    Answered on June 19, 2019 at 10:59 PM

    I'm not sure who responded to you here, but I guess this was sorted out. 

    Please contact us again if we can help in any way.