My submit button on my form isn't redirecting like it's supposed to

  • lancemc85
    Asked on June 19, 2019 at 6:05 PM

    A few of my prospects have gotten errors when submitting my coaching application form and it's supposed to be redirecting to a calendar page which it's not doing. Can someone help? Thank you!

  • jherwin
    Replied on June 19, 2019 at 11:25 PM

    The form redirects to the URL you entered in the thank you page setting. However, it looks like the scheduling page is no longer available?
    1561001033testsubmission Screenshot 10
    Please check your webpage and see if it works as expected.

  • lancemc85
    Replied on June 20, 2019 at 12:43 AM
    That makes sense! Thank you so much!
    Committed to your fitness success,
    Lance Caron
    Lance Caron Coaching
    LanceCaronCoaching.com
    ...
  • lancemc85
    Replied on June 21, 2019 at 7:43 PM
    Looks like I’m gonna have to switch to another form company because I nearly lost another client trying to sign up with me because they’re not getting the redirection link still. I’ve updated the button and it’s too hot or miss which costs me too much. I was gonna go ahead and sign up for the paid version but this is too sketchy to do that since I can’t count on it to work.
    Committed to your fitness success,
    Lance Caron
    Lance Caron Coaching
    LanceCaronCoaching.com
    ...
  • AndrewHag
    Replied on June 22, 2019 at 4:49 AM

    I checked your form 80497757984176 and it seems to be redirecting without any issue.

    1561193322test Screenshot 10

    Please let us know if you are still facing the issue.