Why am I unable to check an option on the form?

  • Yeung Tsz Yan
    Asked on June 19, 2019 at 11:11 PM

    https://form.jotform.me/91601080838455


    I am trying to fill this form, but I couldn't tick the form.

    Please help.

    Jotform Thread 1863507 Screenshot
    Page URL: https://form.jotform.me/91601080838455
  • Kevin Support Team Lead
    Replied on June 20, 2019 at 3:03 AM

    This seems to happen since the form's owner has configured the widget to force users to scroll over all the text and then enable the check box, so you will need to scroll down over the text in order to be able to check that box. 

    15610141622019 06 20 01h00 59 Screenshot 10

    Unfortunately, this is something the form's owner has configured so it would not be possible to change it from our end, the user would need to change that on his end, you may contact him if needed. 

    Thanks.