Why am I unable to check an option on the form?

  • Profile Image
    Yeung Tsz Yan 
    Asked on June 19, 2019 at 11:11 PM

    https://form.jotform.me/91601080838455


    I am trying to fill this form, but I couldn't tick the form.

    Please help.

  • Profile Image
    Kevin_G
    Answered on June 20, 2019 at 03:03 AM

    This seems to happen since the form's owner has configured the widget to force users to scroll over all the text and then enable the check box, so you will need to scroll down over the text in order to be able to check that box. 

    15610141622019-06-20_01h00_59.png

    Unfortunately, this is something the form's owner has configured so it would not be possible to change it from our end, the user would need to change that on his end, you may contact him if needed. 

    Thanks.