Separate my account from 'sign in with google'

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    gregandsam.easton
    Asked on June 20, 2019 at 03:59 AM

    I set up my account using 'Sign in with Google' but I now want to separate my jotform login from my google login. I tried changing my password and although it seemed to accept it it wont let me login using my account name and new password - I still have to then use 'sign in with google'. What do I need to do stop using 'sign in with Google' 

    Would it work if I changed my email address to a different one, would this succesfully 'break' my 'sign in with google' connection?


    Many thanks. Love the software!


  • Profile Image
    Victoria_K
    Answered on June 20, 2019 at 04:21 AM

    Thank you for your kind feedback! 

    As far as I understand, no password is set up if you have signed up with google account. Please use your google email to reset the password. This should allow to set a new password for your Jotform account via the link sent and when set, google sign in should be successfully separated.

    Guide: How-to-reset-the-password