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gregandsam.eastonAsked on June 20, 2019 at 3:59 AM
I set up my account using 'Sign in with Google' but I now want to separate my jotform login from my google login. I tried changing my password and although it seemed to accept it it wont let me login using my account name and new password - I still have to then use 'sign in with google'. What do I need to do stop using 'sign in with Google'
Would it work if I changed my email address to a different one, would this succesfully 'break' my 'sign in with google' connection?
Many thanks. Love the software!
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Victoria_KReplied on June 20, 2019 at 4:21 AM
Thank you for your kind feedback!
As far as I understand, no password is set up if you have signed up with google account. Please use your google email to reset the password. This should allow to set a new password for your JotForm account via the link sent and when set, google sign in should be successfully separated.
Guide: How-to-reset-the-password