What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm have an issue with a form not previewing, now "my forms" page is solid white

    Asked by podlegoop on February 27, 2013 at 10:19 PM

    I can't get to any of my forms now. While editing a form, I went to preview and the preview window just stayed all white. Shortly after that, clicking on "my forms" to try to get to another form stoped working and now its just a solid white page as well. I can't get to anything. What gives?

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    JotForm Support

    Answered by EltonCris on February 28, 2013 at 04:08 AM


    It might be an issue with jotform.us domain or something related. I have cleared your form cache here just in case this was the issue. We'd suggest to clear your browser's cache and recheck it again.

    Let us know if the problem still continues. Thank you!

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    Answered by on February 28, 2013 at 04:10 AM


    We have cleared your form cache. Please clear your browser cache and login again.

    This should resolve your issue. If you still have issues please let us know.