Problem with from loading in Squarespace

  • NBDgraphics
    Asked on June 20, 2019 at 11:51 AM

    I've tried several different ways to place Jotform into my squarespace page and they all result in the following. The page is loading with the form cut off, if I refresh the page it fixes it, but not on the first load. 

    1561045847Jotform page load Screenshot 10

    Jotform Thread 1864351 Screenshot
    Page URL: https://saxophone-scarlet-2b5h.squarespace.com/order
  • NBDgraphics
    Replied on June 21, 2019 at 5:46 PM

    I asked this question over 24 hours ago and no reply yet!

  • Jed_C
    Replied on June 22, 2019 at 2:39 AM

    We apologize for the inconvenience.

    I just tried loading your form from your site https://saxophone-scarlet-2b5h.squarespace.com/order and was able to load the whole form without any issue.

    Are you still having this issue? Can you still replicate it?

    1561185359Order — NBD Graphics Print Screenshot 10

    If you are still having this issue, please remove the script part or remove the embed code and use the code below.

    <iframe id="JotFormIFrame-91535435817159" title="Order Now" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/91535435817159" frameborder="0" style="width: 1px; min-width: 100%; height:800px; border:none;" scrolling="yes" > </iframe>.