What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Lost information in forms

    Asked by awards on February 28, 2013 at 04:27 AM

    We have recieved complaints from our users that information that they have saved in the forms have disappeared when they want to complete the forms.

    I haven't been able to find any information regarding this problem when I have searched the website. What can you tell me or help me with regarding this problem?


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    JotForm Support

    Answered by abajan on February 28, 2013 at 05:34 AM

    Is it a particular form which is exhibiting this issue? If so, please provide its name so that we can investigate.