What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not updating in my HTML Editor preview after editing online

    Asked by FreeGenDave on February 28, 2013 at 08:20 AM

    I have edited my form but the changes are not being presented in any browser I test it with.  The form looks updated in the JotForm editing screen (see attachment) but not when tested in a browser.  Can you help me with this?

    Thanks, DAVID.

    Page URL:
    http://www.free-genealogy.org.uk/pages/questions.html

    Screenshot
  • Profile Image

    Answered by glennlee on February 28, 2013 at 08:47 AM

    Please clear your browser cache and I will do the same in our end. Then please try again if it works.

    Thanks