Out of upload quota the form has exceeded its allocated quota

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    Asked on June 20, 2019 at 10:38 PM

    I had issues a few weeks ago, and deleted forms, and emptied trash, I have plenty of Quota left but applicants are getting error messages, 

    you've ran out of upload quota, the form has exceeded its allocated quota

    and asking to upgrade.

    I have emptied the cache just prior to this support submittal with no change.

    I copied and pasted our link https://form.jotform.com/91193379867171    into my browser and find the same problem 

    leading to the page below, (see URL)

    Please help! 

  • Profile Image
    Answered on June 21, 2019 at 02:53 AM

    We apologize for the inconvenience caused. I have refreshed your forms cache and it seems to have fixed the issue.

    Your forms are now loading without the upload space quota error.

    1561099982zzz 2019-06-21 09.52.01.png

    Please let us know if issue still persist.