PDF Editor not loading

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    HSCIntegration
    Asked on June 21, 2019 at 07:22 AM

    I can't access the pdf editor, tried using both Edge and Explorer, also tried accesing it on Chrome, but cannot get the Submissions page to load.  I get a 'this site can't be reached' error.

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    Victoria_K
    Answered on June 21, 2019 at 08:46 AM

    Good day,

    As I check the PDF editor via your account, it is being loaded properly on my end as well as Submissions page. Could you please try clearing browser cache or to use incognito window to see if this makes any difference?