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ndevittAsked on June 21, 2019 at 9:51 AM
Hi there I have two forms - one that we are using to capture emails to start a form they can save and I have had someone say they are not getting the email ( assuming its getting blocked ) is there a way for me to direct forward the link for the person who has started the process?
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Ivaylo JotForm SupportReplied on June 21, 2019 at 10:53 AM
You can send a direct e-mail to your users from the Form Builder. But you should do it manually. You should go to Publish > Email and click on "Share on Email". So, when you receive a complaint, you should grab the e-mail address of your user and go to the Form Builder and send him the link.
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FarellMasonReplied on June 21, 2019 at 12:11 PM
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