iPad access to encrypted submissions?

  • Profile Image
    Asked on June 21, 2019 at 12:12 PM

    How do I set up the mobile app to permit access to encrypted submissions from clients? I'm not sure what I am missing on this.

    Thank you!

    Samantha Campbell

  • Profile Image
    Answered on June 21, 2019 at 02:05 PM

    To clarify, do you want to view encrypted submissions when not logged in? or do you want to show encrypted submissions to your clients?

    Unfortunately, it is not possible for your form users to view encrypted submissions.

    They private key can only be decrypted in your submission page and the notification email.

    For more information, you can check this guide:https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them