-
copensenAsked on June 24, 2019 at 2:14 AM
i have received reports from my respondent that those who are iPhone user, CANNOT type in my jotform form, the form is for my student to submit their work, need help urgent???
Page URL: https://form.jotform.me/82141993796470 -
Mert Ceylan JotForm DeveloperReplied on June 24, 2019 at 4:43 AM
Sorry for the inconvenience this has caused. I have tested your form in an iPhone and was able to replicate the issue. I have created a ticket and escalated it to our development team for further investigation. We will be getting back to you when this issue is fixed through this thread.
If you require further assistance feel free to let us know!
-
Nur Karabağ JotForm DeveloperReplied on February 4, 2020 at 8:43 AM
Hi,
As I checked, your form includes some CSS codes. In these codes, user-select property was set as none. When I cloned your form and removed these codes it worked correctly in my phone. For Safari you need to remove them: -webkit-user-select: none;
Let us know if you need further assistance.
-
copensenReplied on June 29, 2021 at 3:57 AM
thank you for looking into my case.... and sorry for the late reply.