I get 404 errors when I download submissions.

I have made multiple attempts to download this file.  The only choice is a pdf of what I think is a list of "star" tagged submissions of the "announcer agreement form" list.  I want to download the list of names and email addresses I chose in order to email to this list. I get an error 404 when I attempt to download what is the only choice--a pdf.  Is there a way for me to download an excel file?

Frustrating  

Perhaps you're downloading submissions while your account is not logged in or by email? If so, please note that your account privacy/account settings "required to log in to view uploaded files" is enabled by default to secure your files/submissions. If you want to download submissions through link or email, please disable that first.

Guide:

1.) Login your account
2.) Go to your account settings (Privacy): https://www.jotform.com/myaccount/settings
3.) Find the Privacy section and uncheck the "Require log-in to view uploaded files" and the "Require log-in to see submissions".

Please give it a try and let us know if that works.