Mailchimp integration is not updating data

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    genchurchgp
    Asked on June 25, 2019 at 09:48 PM

    We have 43 submissions in jotform and only 18 in our audience list. Please help! I've checked all the settings and I've also tried removing and redoing the integration several times. I had it setup before we launched our form so they should all be in the mailchimp list. 

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    roneet
    Answered on June 26, 2019 at 02:33 AM

    Could you please edit and update the submissions from your submission page for the missing submissions in the MailChimp integration.

    Guide: https://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms

    Please click on the edit button present on the submission page and submit the Form once again.

    Let us know how it goes.

    Thanks.