Is it possible to collect CC information from the users?

  • Roberta17
    Asked on June 25, 2019 at 10:37 PM

    I am trying to figure out how to collect cc# from the customers who would like to fill out the pre order form in order for me to enter when the sale becomes LIVE on Thursday without waiting for them to respond when I reach out to them.  Make sense?   In order for me to complete their order, I would need to enter their cc info.   Not thru paypal or square or anything... 

    How can I do that?   Please let me know if this is possible   thanks ! 

  • Kiran Support Team Lead
    Replied on June 25, 2019 at 10:45 PM

    Unfortunately, it is not allowed to collect credit card information on plain text fields using JotForm. Such forms are considered as phishing forms and associated accounts will be automatically suspended. Please refer to our terms of usage for more information on phishing. If you need to receive payments, it is required to use one of the payment methods available in the form builder. These payment methods comply with the PCI/DSS security standards to process the payments securely. 

    Thanks!