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tampabayAsked on June 27, 2019 at 1:27 PM
I have multiple users on my account that do not have the same gold plan access that I have purchased.
User ebosetti, for example, only has the basic plan.
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Ivaylo JotForm SupportReplied on June 27, 2019 at 2:18 PM
Do you have sub-users or you are on JotForm Enterprise?
Please note that sub-users will not have the same plan as the main account. The sub-users can only edit forms and view submissions, so they can use even the free plan.
The sub-users do not really need to be on a paid subscription for as long as they will not need the same limits as the main account.