Spinner: Up/down arrow does not show if the form is embedded.

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    Asked on June 28, 2019 at 07:51 AM

    Just updated a few graphics on our Online Booking form and now the up/down arrows are missing. Need help ASAP:





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    Answered on June 28, 2019 at 09:24 AM

    We are sorry for the inconvenience this may have caused. I checked your webpage and I was able to replicate the issue you showed/mentioned on my end.

    This seems to happen since the arrow buttons are loaded from URLs under HTTP while the form and your page are securely loaded using HTTPS, this causes a conflict between the loaded resources due to the mixed content.

    I have now elevated this issue to the next level support so that they can investigate the problem. We will notify you here and on your email at once when status update is available.

    Thank you for your understanding.

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    Answered on June 28, 2019 at 10:27 AM

    Hi @CarolinaCarService,

    Sorry to have kept you waiting. The issue is resolved now.

    Thank you.

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    Answered on June 28, 2019 at 11:43 AM
    Thank you for taking care of this! I appreciate your expedience in making sure our UX didn’t suffer for long. ;-)