dropdown options are missing in the list

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    RDeYoungClearesult
    Asked on July 01, 2019 at 01:43 PM
    I have come across another problem with this form, however. On multiple occasions while I have been uploading it, one of the options on my list has disappeared and another option keeps changing.
    Should I start a new ticket for this issue, or can you help me?
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    Richie_P
    Answered on July 01, 2019 at 01:47 PM

    May we know if you're still referring to this form https://www.jotform.us/form/91403930784156?

    May we know what options are missing or is changing? May we know the field that holds your option list?

    Looking forward for your response.


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    Richard DeYoung
    Answered on July 01, 2019 at 02:59 PM

    Yes, it just happened again for the third time. I have corrected the problem, for the third time, and I have highlighted the options that keeps disappearing.

    https://www.jotform.com/build/91403930784156


    1562007502jotform disappearing text.JPGeep changing/disappearing. 

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    RDeYoungClearesult
    Answered on July 01, 2019 at 03:00 PM

    It seems to have something to do with the '<' and '>' signs?

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    Richie_P
    Answered on July 01, 2019 at 04:19 PM

    I have checked your form and it seems you have fixed the issue with the missing option.

    We don't allow script editing inside the form, the system might have mistaken the "<>" symbols as script codes that is why its removing the options inside the symbol.

    If you need further assistance, let us know.