email response

  • thecarnipal
    Asked on July 2, 2019 at 3:52 AM

    Hi There,

    I just want to ask you 1 question,


    Is there anyway we can send responds email manually? we need to review image the participant submit to us first before we send to them responds/confirmation email


    thanks

  • eda JotForm Designer
    Replied on July 2, 2019 at 4:50 AM

    Hi, 

    You must be replying to emails via the Reply button in the form's Submissions Page.

    Free users are limited up to 2 submissions replies/forward per hour.

    We have hourly limits on the number of submissions replies or forwarding. We had to do this because spammer abused this feature to send spam using our servers. 

    Do let us know if you need more help on this.