Prepopulating fields to your JotForm via URL parameters is no longer working.

sweetamin.th

Asked on July 2, 2019 at 6:08 AM

Prepopulating Fields using my new direct link is not working, pls kindly advice.

using the old link is working? is that normal? what if i lost the original link?

old link below is working.

https://form.jotform.co/91690256572867?orderNumber=8888&email=riccccky@gmail.com&phoneNumber=98269621&frameColour=WHITE&noOf5=1&noOf61=1&noOf25=1

Page URL: https://form.jotform.co/sweetamin.th/uploader?noOf5=1&email6=tequilatse%40texwoodapple.com&noOf25=2&noOf61=1&frameColour=WHITE&orderNumber=test1
Jed_C

Replied on July 2, 2019 at 8:13 AM

It is because the form name was changed to "sweetamin-customization-uploader". Your new link was using the "uploader" as the form name that is why it is not working.

Try using this link: https://cdn.jotfor.ms/sweetamin.th/sweetamin-customization-uploader?orderNumber=8888&email=riccccky@gmail.com&phoneNumber=98269621&frameColour=WHITE&noOf5=1&noOf61=1&noOf25=1

Let us know if you have any questions.
sweetamin.th

Replied on July 3, 2019 at 12:54 AM

The link you provided as below is working.

Try using this link: https://cdn.jotfor.ms/sweetamin.th/sweetamin-customization-uploader?orderNumber=8888&email=riccccky@gmail.com&phoneNumber=98269621&frameColour=WHITE&noOf5=1&noOf61=1&noOf25=1

but then when i use the "prepopulate fields" apps to generate a new link but it is not working again.

https://form.jotform.co/sweetamin.th/sweetamin-customization-uploader?email6=tequilatse%40gmail.com&orderNumber=1234
jherwin

Replied on July 3, 2019 at 3:54 AM

Simply change your domain to:

https://cdn.jotfor.ms/sweetamin.th/sweetamin-customization-uploader?email6=tequilatse%40gmail.com&orderNumber=1234

You can use the prepopulate app, but you need to replace the https://form.jotform.co to https://cdn.jotfor.ms.

Please give it a try and let us know if that works for you.
sweetamin.th

Replied on July 3, 2019 at 4:08 AM

OK, can you please update the apps in the coming future cause that is more convenient for our user.

Thank you!

Teq
jherwin

Replied on July 3, 2019 at 5:38 AM

The generated URL in the prepopulate app in my form works fine:

Click to view pre-populated form

I'm not sure, but the domain https://form.jotform.com is defaulting to https://cdn.jotfor.ms when I open your form.

You can also use this URL:
https://www.jotform.co/sweetamin.th/sweetamin-customization-uploader?orderNumber=8888&email=riccccky@gmail.com&phoneNumber=98269621&frameColour=WHITE&noOf5=1&noOf61=1&noOf25=1