Submit Form: It does not submit the form, it only shows "Please wait"

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    BDAVID
    Answered on July 02, 2019 at 11:46 AM

    We apologize for the inconvenience, I tried submitting your form, and it did not go through, I also cleared your forms cache to try again, and the same issue. Unfortunately, there is not even an error message in the console report that would indicate the cause of the issue:

    1562082301notsubmitting.png

    However, I cloned your form, and it submitted just fine. Could you please try making a clone version and test if it submits correctly? https://www.jotform.com/help/27-How-to-Clone-an-Existing-Form-from-Your-Account

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    jcrocker93
    Answered on July 04, 2019 at 07:43 AM
    Hi
    I cloned it and still have the same issue unfortunately.
    Thanks for your help
    ...
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    jherwin
    Answered on July 04, 2019 at 08:20 AM

    We are sorry for the inconvenience. I have now elevated this issue to the next level support so that they can investigate the problem. We will notify you here and on your email at once when a status update is available.

    Thank you for your understanding.

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    eugene
    Answered on July 04, 2019 at 08:57 AM

    Hello,

    This issue is resolved now.

    I've sent some test submissions to your form, you can disregard them.

    Thank you.