Scale Rating / Star Rating Field - Allow 11 items (stars) or more in card layout

  • resursbokning
    Asked on July 2, 2019 at 12:51 PM

    Hi, 


    Why can I not have the 0-10 starranking to help me with my NPS score gathering? 

    If the card format of the form is too narrow, maybe u could move the stars more together...




    Jotform Thread 1877623 Screenshot
  • Mike
    Replied on July 2, 2019 at 2:22 PM

    Unfortunately, the Star Rating field will not fit more than 10 items in the card layout form.

    If you change the Lowest Rating Point to 1, you will have the 10 stars from 1 to 10.

    Scale Rating / Star Rating Field   Allow 11 items (stars) or more in card layout Image 1 Screenshot 20

  • resursbokning
    Replied on July 2, 2019 at 3:59 PM

    I know but this should be an easy fix? the space between the stars are very big. Could u make it smaller so every NPS maker can use your tool?

    Can I edit it somehow myself in this 1 card mode?

  • Mike
    Replied on July 2, 2019 at 5:19 PM

    Unfortunately, there is no way to change the layout of the card form elements.

    I have escalated a feature request ticket on your behalf to see if this is something that can be improved. There is no ETA for when it will be addressed, but we will let you know if we have any updates on this.

  • resursbokning
    Replied on July 3, 2019 at 3:51 AM

    That is a shame as the card form is the way forward.

    I will be able to pay for it if you could make this happen. I think you will be able to get customers from survey monkey and many others if you make this. 

    should be quite easy, simply lower the px margins between the stars and u will have the room.

    I will be able to pay for it to make it happen.

    // Philip at www.resursbokning.com

  • Girish JotForm Support
    Replied on July 3, 2019 at 5:58 AM

    Thank you for the information. This feature is escalated to our back end team. We will keep you posted on updates. You needn't pay for this as our back end is assigned and working on this.