How to include the signature image on emails?

  • KH2222
    Asked on July 3, 2019 at 5:35 PM

    Is there a way for the signature to come through in the email that is generated?

    Currently, all that shows is a little icon. I can click on the icon and download the signature.

    However, I need it to show in the email, because we print the emails and save in a file.

  • Kevin Support Team Lead
    Replied on July 3, 2019 at 8:03 PM

    I think this issue may be related to the setting "Require log in to view uploaded files": 

    15621985402019 07 03 18h01 15 Screenshot 10

    kindly try un-checking that and see how it works, this can be found on the settings page of your account, under the privacy section:  https://www.jotform.com/myaccount/settings 

    I hope this helps. 

  • KH2222
    Replied on July 4, 2019 at 12:01 PM

    Thank you, this worked.

  • zuritapia
    Replied on July 22, 2019 at 6:06 PM

    Great! Please let us know if you have further questions or concerns.