I need to Export my submissions to excel format, not CSV, why won't it generate a spreadsheet?

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    Asked on March 04, 2013 at 10:36 AM

    I am need to generate a spreadsheet with our application submissions on it.  When I click on EXCEL, it won't generate a spreadsheet.  It will give me a CSV excel, but this format for some reason is not coping and pasting into my master spreadsheet for some reason.  Please help!!

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    Answered on March 04, 2013 at 11:03 AM

    When you go into your form submissions panel please click on the " Excel Download File ".

    If the generating doesn't seem to respond please try downloading it as a a Partial Report. Please refer to this guide http://www.jotform.com/help/73-How-to-Download-Form-Submissions-to-Excel-CSV-PDF for more information.

    Additionally I did a copy and paste test with the Excel File and I was able to merge it into one master file so could you please try again and if not then let us know so that we can do our best to help you out more with this problem.