Imported Fillable PDF form is not displaying correctly in desktop or mobile views.

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    Antonucci
    Asked on July 05, 2019 at 06:41 PM

    The PDF preview is not displaying at the top on desktop on mobile it displays on top but makes you scroll very far down to see fill form.

    Guys why is there so much room between start filling and the PDF preview?

    These issues are cascading, several recent issues.

     

    Please help, it makes you scroll nearly 60% before seeing app preview, the only people who will scroll to find it is my employees, clients wont scroll to find please help resolve,

     

    time is of the essence...…..

    Screenshot
  • Profile Image
    BDAVID
    Answered on July 05, 2019 at 07:44 PM

    We apologize for the inconvenience. I assume that you are referring to this fillable PDf form that you imported in your account: https://www.jotform.us/form/91857682690169

    The form displays fine through its direct link:

    1562370203URL.png

    The screenshot that you have shared looks from a web page where you have embedded your form, could you please share the URL of the page?

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    Antonucci
    Answered on July 05, 2019 at 08:43 PM
    This was not the solution I hoped for....I found the right one.
    Thanks
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