Form Disappeared

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    Asked on March 04, 2013 at 01:02 PM

    The form which I created 'disappeared' a few weeks ago and I queried this on your forum.  I have not had my problem resolved.  Please advise.

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    Answered on March 04, 2013 at 06:59 PM

    Have tried what you suggested again;  I tried this previously when I first reported the problem a couple of weeks back.  It makes no difference.  The form was complete with fields (and the blue background which is still there) until JotForm, it seems, had a major problem and 'lost' many people's forms a few weeks ago.  From forum posts it appears that you were able to restore 'lost' forms for some users.

    Please let me know if you will be able to restore this form or will I have to rebuild it?

    Thank you.

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    Answered on March 04, 2013 at 11:34 PM


    While we do not have updates from your first thread, let me re-submit this to our development team. However, I could not promise any specific dates to when they can get back to you with this. So, we would appreciate if you could start from scratch as I don't see any submissions data from your form. If you need help with anything about recreating your form, let us know so we can help you anytime.

    Thanks and apologies for the inconveniences caused.