For image upload function - is it applicable only for paid user?

  • Jesswpy
    Asked on July 8, 2019 at 3:25 AM

    Hi,

    2 questions, hope you can help to answer:

    1.) For image upload function - is it applicable only for paid user? I tested on it, sender sent it, but when I tried to open it. It pop out error page that can't be display.

    2) Like to ask if jotform has any e-receipt template to use? since you have payment form, i am currently subscribed with another source for invoice and receipt. if jotform has, perhaps can consider to put everything into 1 provider.

    Thanks.

  • Victoria_K
    Replied on July 8, 2019 at 5:04 AM

    Hi!

    For image uploads, may I ask how were you reviewing the uploads? 

    Generally, all our feature are available to free users. But, I see that your account is set up to require login to review files, so this may be the problem causing the error. You can lift this setting to access files being not logged in, here is the link: https://www.jotform.com/myaccount/settings 

    For image upload function is it applicable only for paid user? Image 1 Screenshot 20

    To avoid any confusion, we have moved your other question to separate thread, we will answer it shortly: https://www.jotform.com/answers/1882776 

    We will be glad to assist if you need more help, just let us know.