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sharmsAsked on July 8, 2019 at 6:16 PM
HI there,
I seem to be stuck in a loop when I try to login....it says 'login successful' but then just goes back to the login screen ! Help !!
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Welvin Support Team LeadReplied on July 8, 2019 at 7:41 PM
You are logged in when posting this thread. To confirm your session, click on the Account in the main navigation. You should see your username if you are already logged in. See below for example:
You do not have any form, so you should see a blank my forms page.
If the page still loops, I would suggest clearing your browser's cache and cookies for Jotform.
To clear cache:
https://support.google.com/chrome/answer/95582?hl=en
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
To clear cookies:
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored