What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Como faço para cancelar minha conta premium?

    Asked by Camgrillo on March 05, 2013 at 07:05 AM

    Crei um formulário e vou utillizá-lo ainda por alguns dias. Gostaria de saber como faço para cancelá-lo posteriormente.

    Como a cobrança de um mês foi debitada do meu cartão de Crédito, automáticamente virá uma outra fatura porque continuo utilizando a conta?

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    JotForm Support

    Answered by EltonCris on March 05, 2013 at 08:25 AM

    Hi there!

    Your subscription is now cancelled and the new charged made just now has been fully refunded. The refund may take 3 to 5 business days before it will reach back to your bank account.

    Thank you for considering JotForm!

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    JotForm Support

    Answered by Welvin on December 16, 2013 at 07:37 PM

    For some reason, your response came out empty here in the Support Forum. Please kindly access the link below and reply from there:

    http://www.jotform.com/answers/188421

    Thanks