Can't upload pdf to pdf embedder widget

  • gully7000
    Asked on July 9, 2019 at 6:03 AM

    Hi, 

    I can't upload pdf to pdf embedder. It says "file not supported" but it is a pdf.

    Also added take photo widget and when you send it says "please wait" but after 5 mins it was still on thst screen and didn't complete. Iam on a good Internet connection. Please advise?
     
  • Victoria_K
    Replied on July 9, 2019 at 7:14 AM

    We will address your 2 questions in separate threads, this is to avoid any confusion. The Take Photo widget problem will be checked here: https://www.jotform.com/answers/1884280 

    Regarding PDF Embedder widget, can you please try changing the filename to simple one? Please make sure that it does not contain special characters. If upload problem will persist, please let us know.