- casamscAsked on March 05, 2013 at 10:41 AM
My form "Gala Ticket Purchase Form" is not sending notification emails to the email assigned. I won't be able to really test this form since there's a PayPal payment method attached to the form, so the only way to get the notification is if someone purchases something. But either way, I would appreciate it if you could see what can be done on your end.
Thank you.Page URL:
- glennleeAnswered on March 05, 2013 at 10:52 AM
Please follow this guide http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues.
Also please give us your email address so we could check if it is on the bounce list.
- casamscAnswered on March 05, 2013 at 12:13 PM
the email address is email@example.com
- sidharth_kchAnswered on March 05, 2013 at 12:45 PM
Your email id is not in the bounce list.
Please remove your payment integration and test your form to see if you are getting email notifications,