Not allowing to add payment option.

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    Asked on July 10, 2019 at 07:49 PM


    Trying to add payment option to a second form and not allowed, 'You can only have one payment field per form'. Why? I don't recall seeing this limitation prior to using Jotform. Is an upgrade required to get past this issue? I have 3 forms which need payments option(i.e.,PayPal).



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    Answered on July 11, 2019 at 12:23 AM

    I cloned your form and I can see that you have already added as your payment option. 

    1562818839The Easiest Online Form Builde

    If you need to change your payment option, kindly delete the payment field by clicking the field and the trash icon. That should allow you to add new payment option.

    I hope that helps. Let us know if you have any questions or if you need further assistance.