How to refund or undo a autho_only transation

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    Asked on March 07, 2013 at 01:40 AM

    The Satuation i want to handle is  i want to hold payment from buyer as a security deposit and on completion the our other transation i want to refund the security hold throug auth_only transaction to the buyer. If i capture the transaction the payment will be transfer to seller account from buyer acccount thats why i dont want to capture that transaction as i have to undo the autho_only transcation so that the buyer get there payment back hold by the seller. How can i do that. As i now that the hold will be fall off ofter a spacific time with out capturing them but i want to fall it through api is it possible ?

    Any Help????????

    Thanks In Advance

    Musarrat Hussain

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    Answered on March 07, 2013 at 03:52 AM

    Hi Musarrat,

    There's no way you can do that with JotForm. Since it was processed by, you have to login to your account and cancel the transaction on your merchant interface.

    May I also suggest to use the following setup in order to set autho_only with your payment field.

    Hope this clears your concern. Thanks!