How to refund or undo a autho_only transation

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    Musarrat
    Asked on March 07, 2013 at 01:40 AM

    The Satuation i want to handle is  i want to hold payment from buyer as a security deposit and on completion the our other transation i want to refund the security hold throug auth_only transaction to the buyer. If i capture the transaction the payment will be transfer to seller account from buyer acccount thats why i dont want to capture that transaction as i have to undo the autho_only transcation so that the buyer get there payment back hold by the seller. How can i do that. As i now that the hold will be fall off ofter a spacific time with out capturing them but i want to fall it through api is it possible ?

    Any Help????????

    Thanks In Advance

    Musarrat Hussain

  • Profile Image
    EltonCris
    Answered on March 07, 2013 at 03:52 AM

    Hi Musarrat,

    There's no way you can do that with JotForm. Since it was processed by Authorize.net, you have to login to your authorize.net account and cancel the transaction on your authorize.net merchant interface.

    May I also suggest to use the following setup in order to set autho_only with your authorize.net payment field.

    Hope this clears your concern. Thanks!