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svcsoccerAsked on July 16, 2019 at 5:43 PM
hello i have a camp registration form and it shows that is processed my test payment but it hasn't show up on my square account as a sale yet for today? how do i know that the people i have registering are actually being charged and are completing payment? when will the sale show up on my side of square so i can see it?
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Elton Support Team LeadReplied on July 16, 2019 at 6:32 PM
In order to capture live payments using Square, you have to ensure that the Square Integration is set to Live Mode in the Square payment settings.
Example:
As of checking your form submissions, the 2 submissions don't have any data on the payment field so I assume your payment field was not required when these submissions were made.
Since the payment field is now required in your form, users will now be obliged to pay before they can submit the form. Once there's a successful payment, you should see the payer's info on submissions as well as received them on your Square dashboard.