Why I cannot see the full credit card number?

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    Asked on July 16, 2019 at 11:34 PM


    I was trying to collect CC #s but every submission won't allow me to see the full number. It only gives me the first 3 digits and the last 4. Why is this and how can I access the actual submission?

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    Answered on July 17, 2019 at 02:18 AM

    Are you referring to the form 91951688572169?

    There is simply no way to see that information since we do not allow collecting sensitive information such as credit card info: https://www.jotform.com/help/8-Terms-of-Use

    Since you have added a payment method, the credit card info is safely transferred to the payment gateway you integrated your form with, and not stored in Jotform side.