Is it possible to recieve notification email in HIPAA complained account?

  • jmochida
    Asked on July 17, 2019 at 7:59 PM

    I am testing out the free version in hopes to sign up for the paid HIPAA compliant version. I noticed that when a form is filled out it gets emailed to me. We do not have a secure server. Is this the same process in the HIPAA version?

  • Ashwin JotForm Support
    Replied on July 18, 2019 at 12:34 AM

    Yes you can configure notification email alert in HIPAA complaint form and you will receive notification emails without any problem. It's just that if the question in your form is protected, the data will not be included in the email. Only the unprotected field's data will be included in email alert. 

    You may like to take a look at the following guide which should help you: https://www.jotform.com/help/504-How-to-use-Notification-and-AutoResponder-emails-in-HIPAA-accounts

    Hope this helps.

    Do get back to us if you have any question.