Why don't all files upload

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    mking3068
    Asked on March 07, 2013 at 07:46 PM

    Hi,

     

    My form uploads files to my server but not all files are uploaded. All are saved on your server tho. What do I have to change to get all of them on my server?

     

    Thanks,

    Mike

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    jeanettebmz
    Answered on March 07, 2013 at 07:52 PM

    Can you please share with us your formID /URL so we can check further?

  • Profile Image
    mking3068
    Answered on March 07, 2013 at 07:59 PM

    Thanks,

     The URL is www.mkeprint.com

     

    Thanks,

    Mike

  • Profile Image
    jeanettebmz
    Answered on March 07, 2013 at 08:55 PM

    I just sent a test through your embedded form but I was not able to reproduce the error, I sent 5 files with no problems

  • Profile Image
    jeanettebmz
    Answered on March 07, 2013 at 08:58 PM

    If  what you want to do is bypass our servers, this is not possible as the forms are hosted in our server. What you can do is to setup either an FTP , dropbox or gdrive integration, then get into your jotform account and delete the uploaded files to free up spaces

    Please check the guides below for further details

    How to Enable FTP on Form Submissions

    How to Integrate a Form with Google Drive

    Upload to Dropbox with JotForm

     

    Should you have more questions, let us know

  • Profile Image
    mking3068
    Answered on March 08, 2013 at 08:41 AM
    Sure, it’s: www.mkeprint.com

    MKE-onlycopy
    Graphic Design - WebAuthoring
    Print Production
    916.381.1984 - 888.506.3687

  • Profile Image
    Welvin
    Answered on March 08, 2013 at 10:29 AM

    Hi,

    We just want to ask if you have this sorted already? If not, please let us know. Again, this guide will help you send files to your own server:

    http://www.jotform.com/help/177-How-to-Enable-FTP-on-Form-Submissions

     

    Thanks

  • Profile Image
    mking3068
    Answered on March 08, 2013 at 10:38 AM
    Thanks…