Billing Concern: Account Cancellation Today

  • Profile Image
    elcaminohigh
    Asked on March 08, 2013 at 10:15 AM

    Will I keep my upgrades until the next billing cycle?

  • Profile Image
    KadeJM
    Answered on March 08, 2013 at 10:54 AM

    I took a look at your account billing and your next billing date would be on March 14th, 2013 (as seen at http://www.jotform.com/myaccount/billing) so if you cancelled today your upgrade would only be good until then which is when our system would then automatically downgrade you. However, if you let the payment go through on the 14th and then cancel it this would give you an additional month's worth of usage and the automatic downgrade date then wouldn't be until April 14th.

    Feel free to ask us more questions if you have any.